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Complaint form

You can use this form to send us your complaint about any of our services.

Before you submit the complaint form please check the following:

  • Have you told your tenancy services officer or our customer services team about this issue?
  • Have you allowed at least 10 days for the team to respond to your request?

Follow the link on the left for more information on our complaints procedure

Report form

Name(s) *

Email *

Address *

Town *

Postcode *

County

Have you contacted someone about this before? *

Who did you write or speak to?

When was this?
/ /

Please tell us about your complaint. *

Please tell us about any action that you would like us to take that would help us resolve your complaint.

How would you describe your ethnic origin? *
a. White

b. Mixed
c. Asian or Asian British
d. Black or Black British
e. Chinese or other ethnic group
f. Refused

We use this information for monitoring purposes only - these questions will not affect how the issues you raise are dealt with in any way.

Do you have a disability that limits your activity in any way? *

Please leave this field blank