Have your say

It is really important that residents get involved with our work with L&Q and help us shape and improve our service to you.

On these pages you will find lots of information about the different ways you can get involved, from mystery shopping and joining a Residents’ Association to sitting on a forum and taking advantage of our community regeneration initiative, Quadrant Community Investment.

Through resident involvement and surveys we will learn from our mistakes, but we appreciate that things don’t always go right so it’s only fair that you have a right to complain.
Under the Make a complaint section you will find all the information you need to log a complaint, and you can be guided through the process of filling in an online complaints form.

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