New L&Q website ready for launch!

L&Q are delighted to announce that following lots of hard work by the Communications Department and our developers the OTHER media we have now launched our brand new, content managed L&Q Group site and Residents Online.

L&Q originally launched its websites in 1999 and at the time Residents Online was the only site of its kind to offer information and advice specifically targeted at residents.

Since then, technology has moved on at such a speed that there are now much better ways of structuring websites. Together with the OTHER media, we have developed a better, more accessible, user-friendly site for everyone.

The new sites incorporate all the information available on the old L&Q Group and Residents Online websites, but have been expanded to allow for many new and useful features, including a search facility and article commenting.

The new content-managed system also creates improved links between many of the web-based housing services residents use on the sites (report a repair, make a complaint etc) with L&Q’s new Customer Service Centre.

Since 1999 the L&Q Group has also grown considerably and our websites needed to reflect the L&Q Group identity, which has recently been rebranded to include our new members, L&Q Beacon Homes and L&Q Beaver Homes.

Over the last year the Communications Department with the help of Mike Williams of Public Life, consulted widely with residents, staff and industry experts to come up with the best design and a blueprint for how the site should be organised.

What we are launching today is really just the first phase of our long term mission to create a portal to everything L&Q whilst improving services to everyone.

Over the coming months we will also be working on a new site for Tower Homes and bringing in all the remaining L&Q Group websites to the content- managed system.

"The new website and content managed system from the OTHER media has given L&Q a modern and up-to-date online presence. It has greatly simplified the way that we update the sites and provide online services to our residents," comments Melanie Malherbe, New Media Communications Officer for L&Q.

We hope you really like the new sites and look forward, as we will, to seeing how it develops over the next year.

Please let us know what you think and get in touch if you have any suggestions or think there are any sections that don’t work as well as they could – and we won’t mind if you want to tell us how great you think the sites are either!

Please email your thoughts to web@lqgroup.org.uk

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